Objectives

1) To have present like departure point the satisfaction of the client through approach with them, to sensitize to us according to its necessities besides to orient the activities to its satisfaction and to maintain an evaluation and feedback of the same ones, with the purpose of conserving our present clients and attracting new.

 

2) To have suitable infrastructure to satisfy the demands of marine traffic with the purpose of guaranteeing, the services that require the clients.

 

3) To promote the integration of the harbor community to the process of increase of efficiency and growth of the port, as well as to the plans and programs of development of the port guaranteeing the standardization of the quality in the benefit of the services from the port to the final client.

 

4) To offer to security and protection to the harbor marine operation as well as to the load establishing permanent communication and customized interaction the clients to integrate its expectations and to fulfill them.

 

5) To improve and to systematize the operative and administrative processes analyzing, updating, implementing and improving of form continue the processes of the port to maintain standards of efficiency within levels of ports of world-wide class.

 

6) To foment the profitable investment of private capital promoting projects of investment and reinvestment that guarantee the yield of the investments that the private ones make interested in supporting to the port in their development.

 

 7) To coordinate efforts of the actors of the logistic chain being managed before the corresponding authorities the mechanisms necessary to implement improvements in the logistic chain in order to make efficient the services that the port offers.

 

 8) To maintain the standards of productivity of the maneuvers and harbor marine services in such a way that the port can be positioned and stay like port of world-wide class.

 

9) To generate directed projects to improve the interrelation between the port and the manzanillo´s community through Program Port - City in such a way that bilateral benefits take place.

 

10) To develop and to maintain technologies of information and systems of management that allows to reach and to administer of more efficient form our objectives, mission and vision us of the port.